Lot Associate

  • The Home Depot Canada

  • Cobourg, ON

  • Date Posted: Oct 12, 2021

  • Posted Until: Apr 10, 2022

  • Job ID: 7857 | Views: 264

Full time Customer Service General Labor Other

Job Details


Job Overview:
Lot Associates are responsible for providing excellent customer service. They are the first and last point of contact with customers. Their primary responsibilities are to load orders into Customer vehicles and maintain shopping carts outside the store. Lot associates spend the majority of their time outdoors working in all types of weather conditions.

Major Tasks and Responsibilities:
Approaching customers to determine if they need help loading product into vehicles
Ensuring the parking lot and entrances are maintained and welcoming to customers, including maintaining shopping carts outside the store
Acting as a spotter for equipment operators and ensuring that large orders are transported safely through the store and to customer’s vehicles
Providing excellent customer service
Ensuring that all safety precautions are taken when loading a vehicle
Ensuring that the exits/loading areas are not blocked or cluttered
Support work colleagues when needed
Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
Pick, organize and verify orders for delivery or pick-up
Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
Candidates should be comfortable lifting merchandise to organize for customer pick up

Preferred Qualifications:
Ability to work a flexible schedule including evenings and weekends
Ability to lift up to 50lbs repetitively
Excellent decision making ability and problem solving skills
Detailed-oriented; able to work both independently and as part of a team
Self-motivated to drive completion of tasks as quickly and accurately as possible
Comfortable working in all types of weather conditions